Help centre

Answers about searching with EstateBase, your account and your data.

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Help centre

Getting startedWhat is EstateBase?

Getting startedDo I need an account?

Getting startedIs EstateBase free?

Getting startedWhich languages can I use?

Searching with the assistantHow do I get the best results?

Searching with the assistantWhy does the assistant ask questions before showing listings?

Searching with the assistantCan I ask about one particular listing?

Searching with the assistantWhat does “no matching listings” mean?

Searching with the assistantCan the assistant make mistakes?

Account & sign-inHow do I create an account or sign in?

Account & sign-inI forgot my password

Account & sign-inCan I sign in with Google?

Account & sign-inI had a password, signed in with Google, and now my password doesn't work

Account & sign-inI can't sign in

Account & sign-inHow do I delete my account?

Memory, saved listings & historyWhat is Memory?

Memory, saved listings & historyHow do I save listings?

Memory, saved listings & historyWhere are my past conversations?

Listings & sourcesWhere do the listings come from, and how current are they?

Listings & sourcesIs EstateBase an estate agency?

Listings & sourcesA listing shows wrong information

Privacy & your dataWhat data do you keep about me?

Privacy & your dataWhat happens to a chat I delete?

TroubleshootingI see an error message in the chat

TroubleshootingThe site says it is under maintenance

TroubleshootingThe chat is not loading or seems stuck

Still need help?

Cookies on EstateBase